Privacy Policy

GR Negócios Digitais (CNPJ: 29.691.265/0001-65), responsible for the Supersquad platform, is committed to protecting the privacy and personal data of its users, in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable regulations.

This Policy describes how we collect, use, store and protect your personal information when you use our platform.

We collect the following categories of data:

• Registration data: name, email, phone number and information provided at the time of registration;
• Usage data: information about how you interact with the platform, including access logs, pages visited and features used;
• Agent data: settings, prompts, knowledge bases and content entered by the user to operate the AI agents;
• Technical data: IP address, browser type, operating system and device information;
• Payment data: processed by third-party payment providers, with no direct storage of card data on our servers.

We use your personal data to:

• Provide, operate and maintain the platform and its services;
• Process registrations and manage user accounts;
• Provide technical support and customer service;
• Send relevant communications about the service, updates and news;
• Improve the user experience and enhance features;
• Comply with legal and regulatory obligations;
• Prevent fraud and ensure the security of the platform.

We do not sell, rent or trade your personal data. We may share information in the following situations:

• Service providers: technology partners required to operate the platform (hosting, including third-party VPS servers for allocating agents, payment processing, LLM model providers and AI services);
• Legal obligation: when required by law, court order or a competent authority;
• Protection of rights: to protect the rights, property or safety of GR Negócios Digitais, its users or the public.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. The measures adopted include:

• Encryption of data in transit and at rest;
• Role-based access control;
• Continuous monitoring of the infrastructure;
• Regular backups and recovery plans.

Although we use reasonable efforts to protect your information, no system is 100% secure. In the event of a security incident, we will notify the affected users and the competent authorities as required by the LGPD.

In accordance with the LGPD, you have the following rights regarding your personal data:

• Confirmation that your data is being processed;
• Access to the personal data collected;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary data;
• Portability of the data to another provider;
• Deletion of data processed with your consent;
• Withdrawal of consent at any time.

To exercise any of these rights, contact us through the channels listed in the Contact section below.

Your personal data will be retained for the period needed to fulfill the purposes described in this Policy, or as required by legal, contractual or regulatory obligations. Once the processing ends, the data will be deleted or anonymized.

The platform uses cookies and similar technologies to improve the browsing experience, analyze the use of the service and personalize content. You can manage your cookie preferences in your browser settings.

The Supersquad platform is not directed at anyone under 18 years of age. We do not knowingly collect data from minors. If we identify any inadvertent collection, we will delete the data immediately.

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated through the platform or by email. We recommend reviewing this page periodically.